5OS05 Equality, diversity and inclusion
Scenario
Your organisation, Service Sector Solutions Ltd is a public sector services outsourcing business that prides itself on delivering services on behalf of clients in a more efficient and cost-effective way. A significant proportion of growth comes from successful wins from clients mainly in the public sector although outsourcing for the private sector is a potential market for further growth.
Submissions of bids include statements on corporate social responsibility and adherence to equality, diversity and inclusion practices and legislation.
Service Sector Solutions Ltd has recently completed an employee engagement survey for its 15,000 employees, in which key findings and feedback from the employees has highlighted:
- more needs to be done to promote an environment that promotes equality, diversity and inclusion.
- there is an under representation of female and multi-ethnic representation in leadership and managerial roles within the organisation.
- there is not a culture that celebrates equality, diversity and inclusion events.
In addition, there has recently been a high number of employment tribunal cases, which have cited allegations of discrimination from both existing and ex-employees.
The board has requested that you as the Equality, Diversity and Inclusion Manager produce a report that covers the value of equality, diversity and inclusion in the workplace and provides strategy to implement within the organisation.
To achieve this, you are required to produce a report that consists of three sections. You should provide a written response to each point in each section, making appropriate use of academic theory and practical examples to expand your response and illustrate key points.
To help the reader, please use headings and assessment criteria references to signpost the assessment criteria being addressed. Please refer to word count policy.
Section One
Section one should provide the Board with an understanding of the importance of embracing equality, diversity and inclusion practices in organisations.
You are required to:
- Assess the value of equality, diversity and inclusion in organisations for employees, customers and wider stakeholders. (AC 1.1)
- Explain the key elements of anti-discrimination legislation and regulation associated with equality, diversity and inclusion. (AC 1.2)
- Identify the barriers to achieving equality, diversity and inclusion in organisations. (AC 1.3)
Approximately 1300 words in total, refer to CIPD word count policy.
Section Two
Section two requires an in-depth review to show how equality, diversity and inclusion is reflected and promoted in the organisation.
You are required to:
- Conduct an organisational review of three people practices, gauging the strengths and limitations in respect of equality, diversity and inclusion. (AC 2.1)
- Conduct an equality impact assessment (EqIA) to ensure that there are no disproportionate impacts on protected individuals or groups. (AC 2.2)
- Recommend approaches to strengthen and measure equality, diversity and inclusion within organisational policies and practices. (AC 2.3)
There is no requirement to include evidence of the use of references to wider reading for AC 2.1, AC 2.2 and AC 2.3
Approximately 1300 words in total, refer to CIPD word count policy.
Section Three
Section three should recommend approaches to embed a culture of equality, diversity and inclusion, and the role leaders and managers play in achieving this.
You are required to:
- Evaluate the role managers and leaders play in creating an organisational culture which fully embraces equality, diversity and inclusion. (AC 3.1)
- Recommend approaches that organisations can take to celebrate difference and engender a culture of equality, diversity and inclusion among workers and other stakeholders. (AC 3.2)
- Develop approaches to measure and monitor the impact of an equality, diversity and inclusion organisational culture. (AC 3.3)
Approximately 1300 words in total, refer to CIPD word count policy.
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