Task – Written answers to the following:

You have been asked to produce written responses to the following questions:

  1. A discussion of the differences between employee involvement and
    employee participation and how they can help build effective employment
    relationships. (AC1.1)
  2. A comparison of union and non-union forms of employee representation.
    (AC1.2)
  3. An evaluation of the relationship between employee voice and
    organisational performance. (AC1.3)
  4. Explain the concept of better working lives and how this can be designed.
    (AC1.4)
  5. An explanation of the differences between organisational conflict and
    misbehaviour. (AC2.1)
  6. An assessment of emerging trends in the types of conflicts and industrial
    sanctions. (AC2.2)
  7. Describe, and differentiate between, third-party conciliation, mediation, and
    arbitration as methods to resolve conflict before it escalates to an
    employment tribunal. (AC2.3)
  8. An explanation of the principles of legislation relating to unfair dismissal and
    the procedure an employer should follow to manage capability and
    misconduct issues. (AC3.1)
  9. An analysis of the key causes of employee grievances. (AC3.2)
  10. An explanation of the importance of handling grievances effectively.
    (AC3.3)

Written responses of approximately 3900 words (+ or – 10%).