5HR01 Employment relationship management

Preparation for Tasks:

  • At the start of the assignment, you are encouraged to plan your assessment work
    with your assessor and, where appropriate, agree milestones so they can help you
    monitor your progress.
  • Refer to the indicative content in the unit guide and support your evidence.
  • Pay attention to how your evidence is presented. Remember, you are working in the
    people development team for this task.
  • Ensure that the evidence generated for this assessment remains your own work

You will also benefit from:

  • Acting on formative feedback from your assessor.
  • Reflecting on your own experiences of learning opportunities, training and
    continuing professional development.
  • Taking advantage of the CIPD factsheets, reports and podcasts, and any other
    online material on these topics.

Task – Written answers to the following:
You have been asked to produce written responses to the following questions:

  1. A discussion of the differences between employee involvement and
    employee participation and how they can help build effective employment
    relationships. (AC1.1)
  2. A comparison of union and non-union forms of employee representation.
    (AC1.2)
  3. An evaluation of the relationship between employee voice and
    organisational performance. (AC1.3)
  4. Explain the concept of better working lives and how this can be designed.
    (AC1.4)
  5. An explanation of the differences between organisational conflict and
    misbehaviour. (AC2.1)
  6. An assessment of emerging trends in the types of conflicts and industrial
    sanctions. (AC2.2)
  7. Describe, and differentiate between, third-party conciliation, mediation, and
    arbitration as methods to resolve conflict before it escalates to an
    employment tribunal. (AC2.3)
  8. An explanation of the principles of legislation relating to unfair dismissal and
    the procedure an employer should follow to manage capability and
    misconduct issues. (AC3.1)
  9. An analysis of the key causes of employee grievances. (AC3.2)
  10. An explanation of the importance of handling grievances effectively.
    (AC3.3)

Written responses of approximately 3900 words (+ or – 10%)

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