Communicating in Health and Social Care

Learning Outcomes

On completion of this assignment learners should:

LO1 Identify key communication skills and explain how these are applied in a health and social care setting.
LO2 Analyse the various factors which influence the communication process in health and social
care.
LO3 Discuss the benefits and challenges of information and communication technology (ICT) in
health and social care practice.

Task 1:

1.1 Compare and contrast 2 theoretical approaches to communication in health and social care.
1.2 Describe the main types of communication utilised within health and social care practice.

Task 2:

2.1 Discuss the main barriers to communication and how these can be overcome.
2.2 Identify a variety of alternative means of communication utilised with Health and Social care
users with special requirements.
2.3 Explain the importance of confidentiality, linking to Caldicott Principles.

Task 3:

3.1 Discuss how ICT has benefitted service users in health and socialcare.
3.2 Discuss how ICT has benefitted health and social care practitioners.
3.3 Explain the data protection act and its application in health and social care

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